Facebook Button
Facebook Linkedin Instagram YouTube WhatsApp

WHATSAPP BUSINESS
OFFICIAL INDONESIA

Whatsapp Business Official Solution is The Best Tool for More Personal and Efficient Business Communication. Leverage our integrated platform to automate messaging, respond to customers quickly, and boost engagement through WhatsApp. Perfect for promotions, customer service, and important notifications. Maximize your business communication potential with a simpler and more effective solution.

Optimizing Your Business Interactions with WhatsApp Business

In the ever-evolving digital era, customer interaction is the key to success for any business. Now, with the presence of WhatsApp Business Official and API provided by PT Smart Milenium Effisiensi, businesses have a powerful tool to optimize their communication and strengthen customer relationships.

WhatsApp Business Official is an official platform that allows businesses to interact with their customers through the WhatsApp application. By using WhatsApp Business Official, businesses can create a business profile that is separate from their personal account, providing contact information, business description, address, and operating hours. This gives a professional impression and helps customers identify and communicate with businesses more easily.

Whatsapp Business API OFFICIAL INDONESIA

In addition, WhatsApp Business Official provides features specifically designed to help businesses communicate with their customers efficiently. For instance, the automatic message feature enables businesses to send welcome messages, transaction notifications, or other responses automatically to customers who contact them. As a result, this feature helps businesses provide quick responses to their customers, thereby increasing engagement and satisfaction.

On the other hand, WhatsApp Business API represents a more sophisticated solution offered by PT Smart Milenium Effisiensi. This solution allows seamless integration between business systems and the WhatsApp platform. Through the WhatsApp Business API, businesses can automatically send and receive WhatsApp messages using their own systems, such as Customer Relationship Management (CRM) or order management platforms. Consequently, this enables businesses to manage communication with their customers on a larger scale and in a more structured manner.

Advantage of Whatsapp Business

One of the main advantages of WhatsApp Business Official and WhatsApp Business API is their ability to build trust and credibility with customers. By offering an easily accessible and responsive communication channel, businesses can demonstrate genuine care for their customers’ needs and interests. As a result, this fosters stronger relationships with customers and enhances brand loyalty.

Moreover, by utilizing WhatsApp Business Official and WhatsApp Business API provided by PT Smart Milenium Efisiensi, businesses can optimize customer interactions, increase engagement, and reinforce their market position. Therefore, now is the perfect time for businesses to take the next step and harness the power of WhatsApp to drive growth and success.

Smart Mobile Ads
Kesetiaan Pelanggan

Sebagai bagian dari kontak WhatsApp Perusahaan maka ada keterikatan kesetiaan. Pelanggan senang, Skor Promosi Perusahaan naik dan bisnis menjadi sukses total.

Official WhatsApp Business

Whatsapp Business can make it easier for company agents in Indonesia to communicate with their consumers.

Smart Mobile Ads
Customer Loyalty

As part of the Company's WhatsApp contacts so there is an attachment for loyalty. Customers are happy, the Company Promotion Score goes up and the business becomes a total success.

SMS Broadcast
WHY WHATSAPP ?

Based on research sponsored by WhatsApp and conducted by Kantar, an  independent third party partner. The survey included 46 WhatsApp business customers  who accepted to participate in the research in May of 2021. No incentives were offered.  Alternative customer service channels include SMS, email, Other OTT services,  Voice/phone, Website, and Other.

Smart Mobileads
Reach

Whatsapp is used by more than 2 billion people worldwide and installed on every smartphone in Indonesia +287% since September 2015.

WHY WHATSAPP ?

Based on research sponsored by WhatsApp and conducted by Kantar, an  independent third party partner. The survey included 46 WhatsApp business customers  who accepted to participate in the research in May of 2021. No incentives were offered.  Alternative customer service channels include SMS, email, Other OTT services,  Voice/phone, Website, and Other.

Smart Mobileads
Reach

Whatsapp is used by more than 2 billion people worldwide and installed on every smartphone in Indonesia +287% since September 2015.

SMS Broadcast
Top Playstore messenger apps

Whatsapp has become the most active daily user communication application from the Google Play Store since 2018.

Smart Mobileads
Multimedia

Can easily send videos, pictures or voice messages and can explain the problem better.

WhatsApp Broadcast Solution

The solution used to send whatsapp messages to the Company’s database numbers. Delivery via web dashboard or API with content according to templates that have been registered and approved by WhatsApp.

WhatsApp Interactive Solution

The solution used to receive WhatsApp messages from customers and answer them. Customer Service or Company Agents will respond via the Chat Panel or API to the Company’s CRM system.

API

Application Programming Interface is software used by developers to integrate with different applications simultaneously. In this case, integrating the Customer application with our SMART WhatsApp Solutions application.

Chat on WhatsApp