SME SERVICES
SME presents One Stop Telco Solution, to advance your business to achieve maximum performance efficiency in telecommunications, digital and systems.
A.01
SMART
Telephone cost saving service with real-time rate calculations per second and clear voice quality through the following 3 solutions:
IP solution : IP based telephony services.
Simcard solution : Telephony services using FWT (Fixed Wireless Terminal), FWP (Fixed Wireless phone) devices with sim cards from major telecommunications operators in Indonesia.
Access 17008 : Telephony services use existing TELKOM customer telephone lines.
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SMART
More affordable telecommunications operational equipment provision services that support cloud or on-premises systems.
SMART Cloud PBX is a cloud-based PBX service that is a solution where customers do not need to buy PABX devices because of its space capacity and efficiency. Customers have control over the system, while SME provides voice services and performs all updates and maintenance. Cloud PBX provides advanced communication features so that it can be used freely and practically by all companies.
This service is the same as traditional PBX hardware installed and operating in the office. The customer will own the hardware for the phone system with its network and the SME Team will handle all updates and maintenance related to the system.
A.03
SMART
Mass outgoing call broadcast communication service processed by the system in the form of voice recordings. Can be used to remind payments, develop various promotional programs, advertisements, offers, and other services that add value to customers. Over time, SMART VOICE BROADCAST provides more features according to the needs of its customers.
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SMART
Service for checking customer phone number status for more efficient marketing strategies.
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SMART
A very appropriate service to use for contact centers, customer service, or other consumer services. In addition, it can also be a medium for service communication and promotion so that it can build a better brand image of cooperation. Here is the premium number format:
- 140 XY
- 150 XYZ / 1500 XYZ
- 0800 1 XYZ XYZ
- 0804 1 XYZ XYZ
- 0807 1 XYZ XYZ
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SMART
Smart Telco API is a KYC (Know Your Customer) product that allows you to verify and assess the eligibility of potential or existing customers as well as their quality through checking phone numbers
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SMART
Short message sending and receiving service in the form of SMS via mobile phone according to the registered ID and can be the company name with a maximum of 11 characters.
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SMART
Broadcast message service via whatsapp in the form of notifications and OTP. Can also be used for interactive messages.
B.03
Smart MNV ensures that only authorized devices gain access, preventing unauthorized access and potential security threats. This technology is crucial in maintaining the confidentiality and reliability of mobile communication.
B.04
Smart MDM is the Best Solution to Manage Your Business Mobile Devices. Secure, monitor, and manage all company mobile devices efficiently from a single platform.
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SMART
Call center application services for contact center needs, telemarketing, collection and special arrangement systems for hospitals. Smart APPS is an easy way to communicate according to our customer’s business category.
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SMART
SMART BPO (Business Process Outsourcing) is a Comprehensive Solution for Contact Center, Telemarketing, and Telecollection. Get smooth and efficient BPO services to improve customer satisfaction, drive sales, and accelerate payment collections.
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SMART
Smart AI Voice is a technology that has the ability to use AI to process conversations in receiving and interpreting customer intent and communicating at a level of intelligence close to that of humans.
