SMARTCOM CLOUD PBX

Cloud PBX is a cloud-based PBX service that is a solution where customers do not need to buy a PABX device because of space capacity and efficiency. You have control over the system, while SMARTCOM provides voice services and performs all updates and maintenance. Cloud PBX provides advanced communication features so that they are freely used practically by all companies.

INVESTMENT

There is no purchase of the device so it is very cost effective as well as place

MULTI DEVICE

Can use the type of extension phone that supports IP Phone or Non IP Phone

FLEXIBLE

Can be accessed anywhere with the internet and doesn't depend on location

SMARTCOM PBX on PREMISE

This service is the same as traditional PBX hardware installed and operating in the customer’s company. You will have the hardware for the telephone system, the network and the SMARTCOM Team will handle all updates and maintenance related to the system.

VOICE

Sound between extensions is clearer because the device is installed directly on the location

SECURITY

Device and database security is better protected by the presence of hardware at the customer

PRIVACY

With the device installed at the location so that its use is specific to the company itself

SMARTCOM PBX FEATURES

IVR

Welcome your customers with Interactive Voice Response (IVR) provided by SMARTCOM PBX.

Hold Music

Giving your callers something
better than silence when
they are delayed.

Call Forwarding

A feature used to route or forward
calls to several other extensions in your company.

Ring Group

Select several extensions to receive
incoming calls between employees or
divisions.

Voice Recording

Ability to record conversations, either general or even by fulfilling several
filter criteria.

Conference Call

Simultaneous calls to share voice integrated on one network inside and outside your company.

Pin & Limit

Telephone system manager to provide access rights and restrictions on the use of outgoing telephone costs.

End Call

This feature is to close the
phone from the customer side
who contacted you.

Reporting

The call activity report complete with its Call Detail Record is easily accessed by your admin.